Experience Details

7 years of experience in business or project management related functions, at least 5 years of experience in logistics operations. 

Skills

Non-Technical Skills:

Excellent communication skills in English (both oral and writing)

Good presentation skills.

Analytical and problem solving skills. 

Customer focused, Critical thinking capability Interpersonal and team player.

Customer service oriented.

Accountability, dependability, and decision making skills

Technical Skills:

Proficiency in MSO, SAP, and internet use.

Good knowledge in understanding risks and developing techniques to minimize risk

Industry certification is a plus

Experience with SAP Technical and Application Support is a plus

 

Role

Strategically plan and manage logistics, warehouse, transportation and customer services.

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.

Supervise and coach logistics workforce. 

Analyze data to assess performance and implement improvements.

Develop and implement work scope of services to support operations

Establish and update guidelines and work procedures for all logistics services activities as a reference for operational compliance

Ensure compliance of service provider and operated facilities to (KAUST) HSE safety standards and Security policies and procedures

Supervise a team of professionals, develop them, ensure succession plans are in place, and ensure they are adequately managing subordinates.

Ensure customers satisfaction.

Manage the relationship with service providers to ensure smooth operation.

Hold regular meetings with service providers to review performance and resolve issues to ensure service excellence

Prepare operational expenditure plan and monitors actual spending of allocated budget in line with financial responsibility

Promote sharing of best practices and collaboration with internal partners at KAUST and end-users to achieve customer satisfaction while optimizing cost

Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols

Generate and present regular reports and reviews of logistics services-related budgets, finances, contracts, expenditures and purchases

Motivate staff and identify training needs to develop skills and job knowledge

Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills and abilities in the field of his/her position