Experience Details

Fluent English and Arabic Speaker  

Skills

Decision Making

Finance Skills

Contract understanding

Interpersonal Communication Proficiency

Client/Customer Service

Adaptability/Flexibility

 Fluent English and Arabic Speaker  

Role

Develop / update and implement a retail marketing strategy for the retail shops and meet tenant performance and customers’ objectives.

Develop and implement a strategy to meet the demographic and population targeted plan and trend

Identify potential tenants in line with the developed marketing strategy and proactively advance negotiations to secure commitments

Secure and administer leases for spaces in use and to be built

Prepare and implement inspections yearly plan to visit retail shops

Prepare and present financial analysis to maintain consistency of leasing program with financial plan

Provide high-level advice to Manager, Community Services on retail strategic planning and business opportunities, risk management and                    continuous quality improvement.

Establish and manage commercial strategy programs for retail services and to generate revenue for KAUST and reduce operations cost. 

Manage all aspects of achieving the department overall operational, budgetary, and financial responsibilities and activities specific for Retail                shops (Food and Non Food) Services, and other related facilities.

Coordinate with retailers/catering service providers to provide catering services for business and personal functions/events.

Ensure the hygiene, quality and safety of all food and catering services.

Manage future retail developments. 

Undertake the development, implementation, monitoring and reporting of the retail operations.

Implement Retail Services operational systems, processes and policies to support management reporting, information flow, business processes          and organizational planning.

Monitor / track customers feedback through the approved communications channels, and resolve concerns 

Manage customers’ relationships, contracts, compliance and interfaces issues

Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills and abilities in the field of his/her                  position.