Experience Details

12+ years of experience in a IT business analytics role and business solutions analysis projects

Demonstrated business analyst work with large scale applications that may include CRM and ERP solutions

Solid foundation in project management methodologies

Strong experience with MS Project and Project server

Approved experience in project management 

Ability to work in a multi-cultural, bilingual environment

Preferred certified Business Analyst

Preferred Six Sigma Certified

Preferred PMP Certified

Skills

Language: Effective verbal and written communication skills in English

Effective Communication Skills: Able to maintain & manage communication links with a variety of stakeholders

Initiative: is able to work alone to get results in an effective way. 

Team Player: Works effectively with team/group to accomplish organizational goals.

Problem Solving: is able to resolve the issues and recommend alternatives 

Leadership: is able to lead and inspire the team

Strong analytical skills, including proficiency in discovering customer business needs and translating them into functional and technical requirements.

Ability to analyze complex systems, and troubleshoot and isolate system issues.

Ability to work under tight deadlines and handle multiple/detail-oriented tasks

Ability to influence at all levels of the organization

Ability to work independently as well as work in a team environment

Outstanding verbal and written communication skills

Exceptional customer service skills. 

Experience in SharePoint sites & InfoPath forms 

Experience in Microsoft Power Apps

Excellent skills Power BI

Excellent skills in Microsoft office

Excellent skills .Net applications 

Excellent skill and experience in process modeling

More than 12 years’ experience in the same field 

 

Role

FM Business Systems Function: 

Responsible for compliance with applicable FM policies and procedures.

Supports the digitalization of FM Project Management operations as well as the enhancement of the availability, visibility and interpretation of PMO data.

Analyzes and prioritizes departmental processes and needs; creates and implements innovative, digital solutions to simplify and improve procedures.

Applies analytical thinking skills to diagnose and make recommendations on systems. 

Incorporates knowledge of business and technology to make recommendations. 

Translates data gathered from user discussions into business requirements. 

Identifies business/system needs and recommends solutions. Assists with the testing strategies and develops preliminary findings. 

Work is performed and technical decisions are made with a high degree of independence and performance is judged by results obtained.

Uses appropriate tools to collect, correlate and analyze data; records and maintains technical data for use in developing operating and instruction manuals. 

Conducts tests; develops preliminary findings for review by experienced analysts.

Assists in the development of standards and procedures. Prepares written reports of work. 

Applies and executes standard information systems theories, concepts and techniques.

Determines approach and solution to problem when issue is within scope of own ability. 

Conducts training where needed.FM Specialized Business Systems

Manage & administrate the FM project request system 

Manage and control Procore system 

Manage & administrate different SharePoint sites

Manage and support various .Net application 

Manage and support Power BI

Coordinate with KAUST IT  support team where needed & ensure all the all the changes/ enhancements are moving as per the plan 

        End Users Support:  

Guide the FM users on how to access/use KAUST systems such as SAP Portal/ SAP PM/ SAP FI/ SharePoint/ ProCore etc. 

        Conduct a periodic review for all assigned FM systems and recommend area for improvements 

Work as the focal point of contact between FM stakeholders and the IT departments 

Provide training as needed for FM users/ FM service provider users in different systems such as SharePoint/ FM website/ Procore system 

Develop different business reports utilizing Power BI technology 

Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting.

To maintain a high degree of customer service for all support queries and adhere to all service management principles.

        Complete the assigned work from Manager such as reporting/communication etc

 

Full Details

Approved experience in project management 

Ability to work in a multi-cultural, bilingual environment

Preferred certified Business Analyst

Preferred Six Sigma Certified

Preferred PMP Certified